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IPA Payments Pod

Dec 4, 2018

Discover Financial Services is best known for its credit cards, but the company has products across the financial services spectrum. Credit, debit, and prepaid transactions all run on its network. While credit may be the largest part of its business, nevertheless prepaid products have been a tool Discover has used...


Nov 20, 2018

In this episode, Dee Buchanan and Gordon Taylor, principals at Ogilvy Government Relations, discuss the outcomes of the midterm Congressional elections and what they might mean for financial services regulations. Now that the Democrats have taken control of the House and the Senate remains in Republicans hands, the...


Oct 10, 2018

In this episode, the NBPCA examines the Netspend Scholarship, which is awarded to Netspend cardholders who want to further their education.

NBPCA’s COO Ben Jackson talks with Beth Deck, Netspend’s Senior Vice President of Accounting and Finance and Whitney Pocoroba, Customer Insights Manager and Manager of the...


Sep 18, 2018

In this episode, the NBPCA talks with Loraine Debonis, marketing and communications director for Ubiquity Compliance. We talk about the best practices for error resolution and best practices for handling cardholder disputes. We cover why good error resolution practices are important for customer service, preventing...


Sep 5, 2018

In this episode, the NBPCA talks with Dee Buchanan and Gordon Taylor, principals at Ogilvy Government Relations. We discuss the possible outcomes of the midterm Congressional elections and what they might mean for financial services regulations. We consider what happens if control of the Congress remains with...